Customer Success

A transparent building process builds trust, reduces miscommunication, and turns satisfied clients into your best marketers. With Digs, you can keep homeowners informed through a centralized platform, real-time updates, and seamless selections tracking. Showcasing this efficiency in your marketing attracts more clients and drives word-of-mouth referrals.

Design delays can disrupt timelines and increase costs, often due to miscommunication and unorganized selection tracking. Digs streamlines project management with real-time communication, selections tracking, and instant floorplan updates, keeping all stakeholders aligned. By improving organization and accountability, Digs helps builders complete projects on time and within budget.

Custom builders can close more deals by eliminating communication struggles with Digs, a simple-to-use collaboration platform that streamlines workflows and enhances client trust. From pre-construction planning to real-time updates and a seamless digital handoff, Digs keeps clients informed and engaged at every stage. By improving transparency and reducing post-build headaches, builders can deliver a superior client experience that leads to more sales and referrals.

Shannon Ponciano, CEO of House of Ponce, transformed her interior design business with Digs, streamlining communication and project management for her high-end custom design projects. By centralizing documentation and using the AI-powered AskDigs feature, her team saved hours each week, reduced costly errors, and improved collaboration across clients, contractors, and vendors. With Digs, House of Ponce achieved higher productivity, fewer delays, and greater client satisfaction.

Winter can bring unique challenges for builders, from freezing temperatures to unpredictable weather patterns. However, with careful planning and the right strategies, you can turn these challenges into opportunities to deliver quality projects on time. Here are some practical tips for builders to navigate the winter construction season effectively.

How Moser Homes saves valuable time and prevents costly rework with the help of AI-powered software

In the world of custom home building, client satisfaction isn’t just a goal—it’s the foundation of your success. Building a custom home is one of the most significant investments a client will make, and their expectations are high. Meeting those expectations isn’t enough; to truly stand out, you need to exceed them. Here’s how to deliver a custom home that not only meets but surpasses your client’s expectations, ensuring they are thrilled with the final result.

Digs is featured in the Wall Street Journal article: Stressing Over Your Next Home Renovation Project? Let AI Handle It. In the article, reporter Nancy Keates surveys a range of ways AI tools are being used in home building and renovation. But to kick it off, she connects with Digs’ customer Cascade West Development and their client, Kyle Loucks, to learn more about his journey through the intersection of the AI revolution and his dream home.

One of the first things clients look for when seeking a custom home builder is experience, knowledge, and a good reputation. Nathan and Emoly Walters, the President and Realtor behind MassaRossa Luxury Homes in Edmond, Oklahoma, have all three of those traits in spades.

Cascade West, a luxury community home builder, has stood out among other construction companies in Clark County, constructing high-quality custom homes throughout Vancouver's expansion. Their success in remaining one of the top builders in the area lies in their commitment to tailoring each build to the specific needs of their clients rather than simply focusing on constructing the largest and most expensive houses.

In the realm of construction, where tradition meets innovation, Kavanagh Construction Company stands as a beacon of excellence. Founded by Patrick Kavanagh, a veteran with over 25 years of experience in crafting high-end residential projects, the company embodies a legacy of quality, craftsmanship, and personalized service.

Building a custom home can oftentimes feel intimidating to homeowners. For custom builders, this becomes a challenge in guiding prospective home buyers to feel less overwhelmed and more confident whether they are building their first or dream home. See how Vincent Longo Custom Builder establishes itself among the elite and acts as a model for other builders looking to improve their revenue and glide through the pre-construction phase of their projects.