When Derek and Stacee Connelly founded Rogue Builders, they didn’t just want to build houses—they wanted to build trust.
“We’re not the kind of contractor who just gets in and gets out,” Derek says. “We want every client to feel supported and confident every step of the way.”
Based in Tri-Cities, Washington, Rogue Builders has quickly developed a reputation for meticulous, high-quality custom remodels and additions. Derek brings extensive industry experience, having managed large-scale residential construction projects for years, while Stacee handles the administrative side and guides clients through design choices. This dynamic husband-and-wife team has crafted a niche defined by personalized service and outstanding workmanship.
About Rogue Builders
Rogue Builders is a Tri-Cities, Washington-based custom remodeling and home addition company built on a client-first philosophy. The team's hands-on, communicative approach has become a core part of its brand and reputation in the region.
The Challenge: Streamlining Communication Across Channels
Before adopting Digs, Derek and Stacee faced a familiar industry problem: project communication scattered across texts, emails, and phone calls — a setup prone to delays and miscommunication.
“I can't tell you how often we used to dig through texts and emails just to confirm a faucet selection or paint color,” says Stacee. “It was frustrating and time-consuming.”
The Solution: One Platform for Selections, Comments, and Updates
Rogue Builders adopted Digs to centralize project details, client selections, and communication into a single, accessible platform where clients can view renderings, make selections, and comment directly on plans.
Communication that works around the clock
With Digs, client questions don't have to wait for office hours.
“Digs transformed our workflow,” Derek explains. “If a client has a question or suggestion at two in the morning, they simply leave a note on Digs. We wake up, respond, and move forward—no more phone-tag or tracking email chains.”
Keeping remote family members in the loop
On one major whole-house remodel, the client's daughter — attending college three hours away — stayed involved in decisions remotely through Digs.
“Being able to collaborate through Digs made a huge difference,” Stacee shares. “The client and her daughter felt included at every step, which eased anxiety and made decision-making smoother.”
Mobile access that keeps meetings on track
Digs has also improved in-person interactions. During a recent meeting at a granite showroom, Stacee had immediate mobile access to cabinet schematics in Digs — letting the appointment proceed smoothly without scheduling a follow-up visit.
The Results: Hours Saved and Fewer Errors
Time savings every week
Rogue Builders estimates Digs saves the team 4–5 hours per week, especially during critical project phases.
“When clients have quick, clear access to all the details, they respond faster and with greater confidence,” says Derek. “Digs has dramatically reduced our time spent tracking down information.”
Fewer costly mistakes
Centralizing project information has also reduced the risk of expensive rework.
“We don’t have to second guess what clients want,” Derek explains. “Everything is right there, organized and easy to confirm.”
Built-in accountability for subcontractors
Rogue Builders is especially excited about Digs' QR code feature, which lets subcontractors scan a code on-site to instantly pull up the latest plans and details.
"Being able to place QR codes at job sites will help ensure our subcontractors always have the latest plans and details right at their fingertips — no excuses." — Derek Connelly
What Clients Say
Rogue Builders' clients consistently point to Digs as a reason the process feels easier and more transparent.
“Clients love that they can visualize their choices clearly,” Stacee says. “They’re always telling us how impressed they are by our process. It builds trust, and trust leads to repeat business and referrals.”
Looking Forward
For Derek and Stacee, adopting Digs has paid off operationally and in client relationships alike.
“Digs helps us maintain the high standard we set for ourselves,” Derek concludes. “It’s made every aspect of our business smoother, from initial client meetings through project completion.”
For builders looking to enhance communication, reduce errors, and impress clients, Rogue Builders provides clear proof: Digs is more than a platform—it's a pathway to stronger relationships and better business outcomes.
Digs is an AI-powered collaboration software built for homebuilders. From pre-con to aftercare, it keeps your team, trades, and clients aligned with one centralized workspace for decisions, documentation, digital handoff, and ongoing warranty support.
