Directly from you, both online (e.g., our websites, mobile applications, platform features) and offline (e.g., phone, email);

From your employer or business organization, such as when a builder, contractor, or designer creates a project and adds you as a team member or collaborator;

From other third party sources and social media platforms that you may use to engage with us

From event coordinators, sponsors or other third parties we work with; and

By combining information from different sources, including online and offline data.

‍Account Registration: You share Personal Information with us when you create a Digs account, whether as a builder, homeowner, designer, subcontractor, remodeler, or other user, through the Services. Registered users can use login credentials to access certain content and features offered by the Services.

‍Platform Subscriptions: When subscribing to a Digs plan (such as DigsPro or DigsEnterprise), including providing payment and billing information.

‍Project Creation and Collaboration: When you create a project, upload floor plans, documents, photos, selections, specifications, or other files to the platform, or when you collaborate on projects by posting comments, assigning tasks, approving selections, or communicating with other project participants (including builders, homeowners, subcontractors, designers, and vendors).

Home and Property Information: When you upload or provide information about your home or property, including floor plans, blueprints, construction documents, product specifications, warranty information, photographs, videos, 3D models, design selections, material choices, measurements, and other information related to the construction, design, or maintenance of a home.

E-Signatures: When you use the Digs e-signature feature (powered by Dropbox Sign) to execute contracts, change orders, approvals, or other documents through the platform.

QR Codes and Share Links: When you access project information via QR codes or public share links generated through the platform, including if you are not a registered user.

Homeowner Handoff and Portal: When a builder delivers a digital homeowner handoff, or when you use the homeowner portal to access information about your home, file warranty claims, or interact with the AskDigs AI assistant.

Warranty and Aftercare:  When you submit warranty tickets, upload photos or videos of warranty issues, communicate with your builder through the DigsCare warranty management system, or receive AI-generated responses to warranty inquiries.

Surveys: Digs may receive information about you in response to forms we post on our Services or send to you, including for feedback and research purposes.

Events: Digs may receive information about you when you participate in any events we host, organize, or sponsor, both online (e.g., webinars) or offline (e.g., trade shows, conferences such as the International Builders’ Show).

Newsletter and Marketing: When you subscribe to our newsletter, request a demo, or otherwise opt in to receive marketing communications from Digs.

Employment Applications: Digs collects relevant Personal Information from job applicants, including a resume or CV, and any other information required to verify qualifications and assess suitability for an available position.

Interactions: We receive information through communications between you and us, such as via email, web form, in-app messaging, phone, or other channels.

Dropbox and other integrated service providers, when you connect your accounts or use integrated features;

Social media platforms, when you engage with us or use social media features;

Business partners, advertising networks, and analytics providers; and

Publicly available sources.

Performance of our obligations arising from your account registration, subscription, and any other agreement entered into between you and us, or in the case of team or employer-sponsored accounts, between your organization and us;

To provide you with information, products and services you request from us;

To manage your account, subscriptions, projects, and platform preferences;

To facilitate collaboration between project participants, including builders, homeowners, subcontractors, designers, vendors, and other team members;

To process and deliver homeowner handoffs, including generating 3D digital twins of homes from uploaded floor plans and documents;

To operate the DigsCare warranty management system, including processing warranty tickets, routing claims, and providing AI-generated responses to warranty inquiries;

To respond to your questions and provide related customer services;

To tailor the content that we display to you in our Services and communications, including special offers, advertising and other opportunities and information that we believe may be of interest to you;

For our business purposes, such as data analysis, audits, developing new products and features, enhancing our website, improving our products and services, identifying usage trends, and determining the effectiveness of our promotional campaigns;

Train and use AI tools with your information for certain business purposes, such as to power the AskDigs AI assistant to answer questions about your projects and home, to convert 2D floor plans to 3D models, to generate AI-powered measurements and takeoffs, to improve the efficiency, quality, and speed of our business operations, to support communications with customers (such as through AskDigs), to generate business content, and to provide more personalized experiences and targeted marketing, but we do not use AI tools in any manner that could be expected to negatively impact customers in a material or unlawful manner;

To notify you about changes to your account or related services or to ask you to provide feedback;

To enable you to partake in a prize draw, competition or complete a survey;

To administer and protect our business and websites (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data);

For those who apply for employment with Digs, to process your employment application, including background checks and education and employment verification, as applicable;

To comply with all applicable laws, legal processes and industry standards, our policies and our contractual rights; and

For any other purpose specified at the point of collection or as described in your express authorization.

The Digs Services include collaboration features, project comments, shared workspaces, and other interactive tools available to project participants. Any information shared through these features becomes visible to other participants in the applicable project, and you should exercise appropriate caution when deciding to disclose your Personal Information or post any other information in these areas. Although certain collaboration features may allow limited visibility settings, Digs does retain records of content posted through these features.

When you share project information via QR codes, public share links, or the homeowner portal, that information may be accessible to individuals who are not registered users of the Digs platform, depending on the sharing settings you select.

Please remember that any information that you share in collaborative or shared areas of the platform may be visible to other project participants, and you should exercise caution in deciding what information you share.

Digs will not disclose your Personal Information to third parties without your consent except as described below:

We may disclose information about you: (i) if we are required to do so by law or legal process; (ii) when we believe disclosure is necessary to prevent harm or financial loss; (iii) in connection with an investigation of suspected or actual fraudulent or illegal activity; or (iv) under exigent circumstances to protect the personal safety of our staff, users, or the public; and

We reserve the right to transfer the information that we maintain in the event of a contemplated or actual sale or transfer of all or a relevant portion of our business or assets. If such an event occurs, we will make reasonable efforts to direct the recipient to use your Personal Information in a manner that is consistent with this Policy.

NOTE: We do not share your text message program enrollment or consent with third parties for their own purposes.

We may provide your Personal Information to companies that provide services to help us with our business activities, including technical, administrative, or other business service providers. These companies are authorized to use your Personal Information only as necessary to provide these services to us and are contractually obligated to maintain the confidentiality and security of your information.

When you use the Digs platform, certain Personal Information and project-related information may be shared with other participants in your projects, including builders, homeowners, subcontractors, designers, vendors, and other collaborators, as necessary to facilitate the collaboration features of the Services. The specific information shared depends on your role, project settings, and sharing preferences.

When a builder delivers a homeowner handoff through Digs, project information (including floor plans, selections, product specifications, warranty information, and other project data) is transferred to the homeowner. This information becomes accessible to the homeowner through their Digs account and homeowner portal.

If you choose to connect third party services to your Digs account (such as Dropbox), information may be shared between Digs and the third party service in accordance with the permissions you grant and the third party’s own privacy policy.

Information provided in an application for employment with Digs may be disclosed as reasonably necessary to verify past education and employment qualifications, perform background checks and as otherwise required by law or Digs policy.

In the event that Digs is involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, dissolution, sale of all or a portion of our assets, or transition of a service to another provider, your personal information may be transferred as part of such a transaction, as permitted by law and/or contract. In such event, Digs will endeavor to direct the transferee to use personal information in a manner that is consistent with this Privacy Policy.

Digs does not disclose sensitive Personal Information such as passcodes, social security numbers, credit card numbers, or health information except as necessary to complete transactions requested by you, to process employment applications, or to comply with legal obligations, all under appropriate confidentiality and security protections.

Accessing and Correcting your Personal Information. If you have an account with us, you can generally access or correct your information by logging in to your account. If you are unable to do so, you can make a request by contacting Digs as directed below.

Opting-Out of Marketing Emails: From time to time, we may contact you via email or through other channels for the purpose of providing announcements, promotional information and/or other general communication. In order to improve our Services, we may be notified when you open an email from us or click on a link therein. You may choose not to receive marketing emails from us by clicking on the unsubscribe link in the marketing emails you receive from us. Please note that it may take some time for your request to be fully processed.

Even if you opt out of receiving such communications, we may continue sending you non-marketing email communications, such as administrative or transaction alerts, or information about changes to our terms of service.

Opting-Out of Text Messages: If you affirmatively consent to receive text messages from us and enroll in such a program, you will receive updates via text unless you opt-out of the text message program. These messages may be unencrypted. Message frequency may vary based on the Services. If at any time you would like to stop receiving text message notifications, please text “STOP” in reply to our message, we will send you a reply message to confirm that you have been unsubscribed and you will no longer receive messages from us. If you want to join again, just sign up as you did the first time and we will start sending messages to you again.

If at any time you forget what keywords are supported, just text “HELP” back to us and we will respond with instructions on how to use our service as well as how to unsubscribe.

Targeted Advertising: We may work with advertising partners who collect information about your online activities and provide you with choices regarding the use of your browsing behavior for purposes of targeted advertising. Popular advertising services you may opt out of include Google, the Network Advertising Initiative and Digital Advertising Alliance.

In addition to the privacy rights described above, if you are a resident of California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah or Virginia, you may have a right to submit certain specific requests regarding your Personal Information, as provided below.

You may request a copy of the following: (1) the categories of Personal Information we collected about you; (2) the categories of sources from which the Personal Information is collected; (3) the business or commercial purpose for collecting or selling (if applicable) the Personal Information; (4) the categories (or in some states, the identity) of third parties with whom we shared Personal Information, and the categories of Personal Information shared; and (5) the specific pieces of your Personal Information that we have collected, used, disclosed, or sold.

You may request that we (and our service providers) correct your Personal Information if it is inaccurate or delete your Personal Information.

Note that deletion requests are subject to certain limitations, for example, we may retain Personal Information as permitted by law, such as for tax or other record keeping purposes, to maintain an active account, to process transactions and facilitate user requests, and for certain other internal business purposes described in this Policy.

You may not be discriminated against because you exercise any of your privacy rights.

We endeavor to respond to state privacy requests within the timeframes required by applicable law. We will verify your identity before fulfilling your request, which may require you to provide us with additional information.

You also have the right at any time to opt out of (i) selling or sharing of your Personal Information to third parties, and (ii) targeted advertising through third parties. Please visit Your Privacy Choices to opt-out of third party targeting cookies. As noted above, we also endeavor to process GPC signals from web browsers by automatically opting-out such visitors from third party targeting cookies.

Privacy laws may provide you with other opt-out rights which are inapplicable to us. In particular, we do not engage in impactful profiling activities with respect to users, and we do not collect, use or disclose sensitive Personal Information (such as government identification number, precise geolocation, financial account credentials, etc.) except for the specific purpose(s) that you provide it.

If you would like to exercise any of the rights described above, or if you would like to designate an authorized agent to make a request on your behalf, please contact us as directed below. You may also have the right to appeal our decision regarding a request. If you wish to appeal, please contact us as directed below.

Categories of information. In at least the past 12 months, Digs collected the categories of Personal Information described above in this Policy, including: identifiers (such as name, email address, IP address); commercial information (such as transactions and subscriptions); internet activity (such as pages visited, platform interactions); geolocation data (where browsers share such information); and sensitive Personal Information (such as account credentials).

‍Financial Incentives. Digs may offer discounts or other benefits to individuals enrolled in certain subscriptions or programs: Individuals can opt-in to such programs where offered—please refer to such offers for details about each program’s benefits, terms and conditions, and please note that they are subject to change from time to time. Individuals can always opt-out of these programs.

Digs does not generally assign monetary value to individuals’ Personal Information, and promotions activity associated with any subscription or program change continually. To the extent California law requires that a value be assigned to such programs, or to the price or service differences they involve, Digs values the information collected and used under each program as being equal to the value of the discounts or other financial incentives provided in each such program, based upon a practical and good-faith effort to assess, on an aggregate basis for all collected information: (i) the type of information collected in each program (e.g., email address), (ii) the use of such information by us in connection with its marketing activities, (iii) the range of discounts provided (which can depend on each individual’s use of such offers), (iv) the number of total individuals enrolled in the programs, and (v) the products for which the benefits (such as a discount) can apply. These variable factors continue to change over time.

This description is without waiver of any proprietary or business confidential information, including trade secrets, and it does not constitute any representation with regard to generally accepted accounting principles or financial accounting standards.

‍Privacy rights requests for non-customers. California privacy rights apply to all individuals (not just Digs users), including job applicants, current and former employees, contractors and business partners. Job applicants may provide contact information and resume-related information (e.g., past education and experience) as well as complete relevant background checks. Contractors and business partners provide business contact information and payment-related information as necessary to facilitate a prospective or actual business relation.

Due to the nature of these relationships, the precise collection and use of Personal Information can vary. All such individuals who are California residents can request additional information about our privacy practices with respect to their information, as well as make the access, deletion, correction and opt-out requests described above, by contacting Digs as directed below.

Digs does not sell or share your personal information as those terms are defined under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (Cal. Civ. Code § 1798.100 et. seq.).

Please provide sufficient information that we can identify you, and be aware that we may employ a more extensive authentication process to verify your identity before responding to your request.

‍Do Not Track. Do Not Track (DNT) is a privacy preference you can set in most browsers but there is no standard interpretation or practice for responding to DNT signals (see https://allaboutdnt.com/ for more information), and Digs therefore handles all user information consistent with this Policy.

Digs does endeavor to support browser GPC signals as discussed above.

We do not sell Personal Information as defined by Nevada law (Nevada Revised Statutes, Chapter 603A, Section 1.6). You can submit a request to us regarding the sale of such information via the contact information below.

You may see Digs promoted by other organizations, on various websites, web pages, social media and other platforms. Please note that we do not always have complete information about where our organization may be displayed or promoted, and if you believe that we are featured in venues that are inappropriate or offensive, please contact us as directed below.

Our Services may contain links to other websites or platforms, including without limitation Dropbox, Thumbtack, social media platforms, and other third party services. We are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our Services and to read the privacy policy of each and every website they visit. This Privacy Policy applies only to information collected by Digs through its Services.

We maintain reasonable security safeguards designed to protect information about our website visitors and platform users in our possession and control, and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, we cannot ensure the security of any information that you transmit to us, or guarantee that this information will not be accessed, disclosed, altered, or destroyed. We will make any legally required disclosures in the event of any compromise of Personal Information. To the extent the law allows us to provide such notification via email or conspicuous posting on the Services, you agree to accept notice in that form.

You are ultimately responsible for the security of your Digs login credentials. You may not share your Digs login credentials with others so they can access content or features that are restricted to your account. You should log out of your browser at the end of each computer session to ensure that others cannot access your Personal Information and correspondence, especially if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.

We apply a general rule of keeping Personal Information only for as long as required to fulfill the purposes for which it was collected including (i) to provide you with our Services, such as to maintain account profiles while active and after termination for the purposes described above, and (ii) as reasonably necessary for legal, tax and accounting requirements, or if required to do so by a legal process, legal authority, or other governmental entity having authority to make the request, for so long as required.

We do not knowingly collect or maintain Personal Information from individuals under the age of 13. If we learn that Personal Information of individuals less than 13 years of age has been collected on or through our Services, we will take appropriate steps to delete this information. If you are a parent or guardian and discover that your child has provided us with Personal Information, please contact us as directed below to request that we delete the information from our systems.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the “Updated” date at the top of this Privacy Policy and post the updated version on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

If you have any questions, concerns or comments about this Privacy Policy, our privacy practices, or if you have any requests in regard to your Personal Information, please contact us by email to privacy@digs.com. Alternatively, you can use the additional contact points provided below:You can contact us via email to: privacy@digs.com; by mail to: Digs, Inc., 101 E 6th St. Suite 125, Vancouver, WA 98660, ATTN: Privacy Team; or by phone at (360) 609-1489.