PRIVACY POLICY

Last Changes to Privacy Policy:      05/17/2023

We are strongly committed to letting you know how we will collect and use your personal information.  

YOU CAN SEE MORE INFORMATION BELOW, BUT IT IS OUR POSITION THAT YOU OWN AND CONTROL ALL OF THE PERSONAL INFORMATION ABOUT YOU AND YOUR HOUSE THAT IS STORED ON THE DIGS PLATFORM.

The policies below are applicable to data and information collected when you use the Digs mobile application(s), website,  platform,  the  Digs  website(s)  and  all  other  interactive  features  and  communications  provided  by  Digs associated with the website or mobile application, however accessed and/or used, that are operated by us, made available by us, or produced and maintained by Digs, including without limitation any notifications or newsletters (collectively “Digs” or “we”, “us”, or “our”) (“Platform”). We have established this privacy policy (“Privacy Policy”) to let you know the kinds of personal information we may gather during your use of this Platform, why we gather your information, what we use your personal information for, when we might disclose your personal information, and how you can manage your personal information.

Please be advised that the practices described in this Privacy Policy apply only to information gathered online  through  our  Platform.  It  does  not  apply  to  information  that  you  may  submit  to. us  offline  or  by companies or organizations to which we may link or who may link to us.

By using our Platform, you are accepting the practices described in our Privacy Policy.  If you do not agree to the terms of this Privacy Policy, please do not use the Platform.  We reserve the right to modify or amend the  terms  of  our  Privacy  Policy  from  time  to  time  without  notice.  Your  continued  use  of  our  Platform following the posting of changes to these terms will mean you accept those changes.  If we intend to apply the modifications or amendments to this Privacy Policy retroactively or to personal information already in our possession, we will provide you with notice of the modifications or amendments.

If you have any questions about this Privacy Policy or don’t see your concerns addressed here, you should contact us by email at privacy@digs.com.

What Information About Me Is Collected and Stored?

We collect two basic types of information from you in conjunction with your use of the Platform personal information and non-personal information.  Personal information is information that you and your builder, vendor, subcontractor, or retail partner supply to us, as described more fully below, i.e., when you use our Services, obtain a subscription, complete  a  survey,  register  on  the  Platform  upload  content,  participate  in  a  community,  or  provide  your  e-mail address.  Personal information is any information that can individually identify you and includes, among other things, your name, e-mail address, telephone number, postal address, credit card, billing and contact information.   Non-personal  information  includes  information  that  does  not  personally  identify  you,  but  it  may  include  tracking  and usage information about your location, demographics, use of the Platform and the Internet.

As  a  general  matter,  you  can  use  and  browse  the  Platform  without  submitting  your  personal  information  to  us.  However,  there  are  a  number  of  circumstances  in  which  you  may  supply  us  or  our  agents  with  your  personal information.  The following lists the most common ways in which we may collect your personal information.

In  addition,  when  you  interact  with  the  Platform,  we  may  collect  certain  information  that  does  not  identify  you individually  and  our  servers  may  automatically  keep  an  activity  log  of  your  use  of  our  Platform  (“Non-Personal Information”). Generally, we collect and store the following categories of Non-Personal Information:

The Platform works best when we can also collect your location information.   We may collect and store location information about you on the Platform and associated with your account that you volunteer on the Platform or enable through the Platform or your device.  We will not collect any location information that you do not volunteer or enable.  We will delete any location information that you request is deleted.  We do collect and store your device’s source IP address which may disclose the location of your device at the time you access the Platform

When you interact with any Digs page or account on a social media platform, such as Facebook, Twitter, Instagram, Snapchat, LinkedIn, YouTube, or Pinterest, we may collect the personal information that you make available to us on that page or account including your account ID or “handle.” However, we will comply with the privacy policies of the corresponding social media platform and we will only collect and store such personal information that we are permitted to collect by these social media platforms.   If you publish your social media profile on our Platform, we may collect personal information that you make available as part of that profile.

Use of Cookies and Other Tracking Technologies

Like many websites and mobile applications, we use certain “cookies”, which are small text files that are stored on your computer or equipment when you visit certain online pages that record your preferences and actions.  We may also use cookies to monitor traffic, improve the Platform and make it easier and/or relevant for your use.  Like many platforms, we use cookies, web beacons and similar technologies to record your preferences, track the use of our Platform and your exposure to our advertisements, if any. We may also use these technologies to monitor traffic, improve the Platform and make it easier and/or relevant for your use.  If you delete your cookies or if you set your browser or device to decline these technologies, some features of the Platform may not work or may not work as designed.

We use both “session” cookies and “persistent” cookies.  We do not use flash cookies, web storage, web beacons or other technology that tracks your browsing history across multiple Platform

We use cookies for the other purposes set out below:

We also use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), on our Platform Google Analytics  uses  cookies  or  other  tracking  technologies  to  help  us  analyze  how  users  interact  with  and  use  the Platform compile reports on the App’s activity, and provide other services related to Platform activity and usage.  The technologies used by Google may collect information such as your IP address, time of visit, whether you are a return visitor, and any referring site.  The Platform do not use Google Analytics to gather information that personally identifies you.  The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s partner services and to learn how to opt out of tracking of analytics by Google click here.

How Do We Use Your Information?

We use the information we learn from you to help us personalize and continually improve your experience on the Platform.  We may use your Personal and Non-Personal Information in the following ways:

Specifically, we use your location information to:

Who Do We Provide Your Information To?

Except as disclosed in this Privacy Policy or as directed or authorized by you, we do not disclose information about your Personal Information collected online to any companies not part of Digs or its parent, subsidiaries or related entities.

We may share your Personal Information with our Builders.  We may share or facilitate the sharing of your Personal Information among various subcontractors, service providers, designers or other entities providing services during the  construction  of  the  home  or  as  part  of  the  services  provided  following  the  purchase  of  the  home.   You  may withdraw your consent to our sharing of your Personal Information with business partners and third parties at any time by following the opt-out process described below.

We  have  third  party  agents,  subsidiaries,  affiliates  and  partners  that  perform  functions  on  our  behalf,  such  as hosting,  billing,  push  notifications,  storage,  bandwidth,  content  management  tools,  analytics,  customer  service, fraud protection, etc.  These entities have access to the Personal Information needed to perform their functions and are  contractually  obligated  to  maintain  the  confidentiality  and  security  of  that  Personal  Information.   They  are restricted from using, selling, distributing or altering this data in any way other than to provide the requested services to the Platform

We may also use or disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the Platform (b) protect and defend our rights or property, the Platform or our users, and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or the users of the Platform or the public.   This includes exchanging information with other companies and organizations for fraud protection.

What Steps Are Taken To Keep Personal Information Secure?

We are concerned about ensuring the security of your Personal Information.  We exercise care in providing secure transmission of your information from your device to our servers.   Personal Information collected by our Platform are stored in secure operating environments that are not available to the public.  Our security procedures mean that we  may  occasionally  request  proof  of  identity  before  we  disclose  your  Personal  Information  to  you.   Please understand,  however,  that  while  we  try  our  best  to  safeguard  your  Personal  Information  once  we  receive  it,  no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.  

How Can We Transfer Your Personal Information?

Your  information  collected through  the  Platform  may  be  stored  and  processed  in  the  United  States  or  any  other country in which Digs, its Clients, Affiliates or service providers maintain facilities.   Digs, its Clients, Affiliates, or service providers may transfer information that we collect about you, including personal information across borders and from your country or jurisdiction to other countries or jurisdictions around the world.   If you are located in the United States or other regions with laws governing data collection and use that may differ from US law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.   Wherever your personal information is transferred, stored, or processed  by  Digs,  Digs  will  take  reasonable  steps  to  safeguard  the  privacy  of  your  personal  information.   By registering for and using the Platform you consent to the transfer of information to the US or to any other country in which Digs, its Clients, Affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.  

How Long Do We Keep Your Information?

Following termination or deactivation of your account, Digs, its Clients, Affiliates, or its service providers may retain information (including your profile information) and user Content for a commercially reasonable time for backup, archival, and/or audit purposes.  If you have any questions about termination or deactivation of your account, please contact us directly at privacy@digs.com.

What Happens When I Link To or From Another App?

This  Platform  may  contain  links  to  other  Apps  operated  by  third  parties.  Please  be  advised  that  the  practices described in this Privacy Policy for Digs do not apply to information gathered through these other Apps. We are not responsible for the actions and privacy policies of third parties and other Apps.

Governing Law

This Platform is published in the United States. We attempt to protect the Personal Information of all users of our Platform and we attempt to comply with local data protection and consumer rights laws to the extent they may apply to the Digs services, but our Platform is located and targeted to United States citizens and our policies are directed at compliance with those laws.   If you are uncertain whether this privacy policy conflicts with the applicable local privacy laws where you are located, you should not submit your Personal Information to Digs.  

Assignment

We may change our ownership or corporate Digs while providing the Platform.   We may also sell certain assets associated with the Platform.  As a result, please be aware that in such event we may transfer some or all of your information to a Digs acquiring all or part of our assets or to another Digs with which we have merged.  Under such circumstances we would, to the extent possible, require the acquiring party to follow the practices described in this Privacy Policy, as it may be amended from time to time.  Nevertheless, we cannot promise that an acquiring Digs or the merged Digs will have the same privacy practices or treat your information the same as described in this Privacy Policy.

Changes to This Policy

As our Platform continues to develop, we may add new services and features to our Platform In the event that these additions  affect  our  Privacy  Policy,  this  document  will  be  updated  appropriately.   We  will  post  those  changes prominently  so  that  you  will  always  know  what  information  we  gather,  how  we  might  use  that  information  and whether we will disclose it to anyone.  We will not, however, materially change our policies and practices to make them less protective of Personal Information we have previously collected from you without your express consent.

What Are Your Choices and How Do You Opt-Out?

We believe you should have choices about the collection, use and sharing of your information.  Although you cannot opt-out of all data collection when you visit our Apps, you can limit the collection, use and sharing of your personally identifiable information.

Collection of Personal Information.  All personally identifiable information is provided on a voluntary basis, either by you or someone on your behalf.  If you do not want Digs to collect such information, you should not submit it to the Platform or authorize someone else to submit it to the Platform.  However, if you delete this information, doing so will restrict your ability to access some content and use some of the functionality of the Platform

Emails and Other Communications.  If you would like to alter the type of communications you receive from us, including  opting  out  of  promotional  communications  from  us,  you  may  do  so  at  any  time  by  updating  the communication preferences specified in your account profile through the Platform.  Please note that this may affect your ability to access certain products and services, and we may continue to send non-promotional communications such as staffing confirmations, surveys, and other information about your use of the Service. If you refer others to us using our email functionality, please note that they may choose not to receive any promotional emails from us in the future by following the opt-out instructions in the email invitation.

Accessing  and  Correcting  Your  Information.   If  you  have  an  account  with  Digs,  you  may  review  and  change your information by logging into your account and editing your profile.  Be advised that we may not be able to delete your  Personal  Information  without  also  deleting  your  user  account.   You  will  not  be  permitted  to  examine  the Personal Information of any other person or entity and may be required to provide us with Personal Information to verify your identity prior to accessing any records containing information about you.  We may not accommodate a request to change or delete Personal Information if we believe doing so would violate any law or legal requirement, or cause the information to be incorrect.

If you have any questions about this Privacy Policy, you should contact us by email at privacy@digs.com.